Last updated: 6 August 2026
At Tariette, we value the trust you place in us, whether you are ordering a hamper, joining La Famille, visiting us at a market or simply exploring a little of Provence through our website.
We take the same care with your personal information as we do with the products we select and the parcels we prepare.
This Privacy & Cookie Policy explains:
* What personal information Tariette collects
* Why we use it
* Who we may share it with
* How long we retain it
* How we use cookies and similar technologies
* The rights available to you
This policy applies when you:
* Visit www.tariette.com
* Place an order with us
* Create or use an online account
* Contact our customer service team
* Subscribe to email or SMS communications
* Enter a competition or promotion
* Attend one of our markets, tastings, pop-ups or events
* Place a corporate, bespoke or multi-address gifting order
* Communicate with us through social media
* Otherwise interact with Tariette
This policy should be read alongside our:
Terms & Conditions
Shipping & Delivery Policy
Returns & Refunds Policy
Knife Age Restrictions Policy
Tariette Limited is the controller responsible for the personal information described in this Privacy & Cookie Policy.
This means that we decide why and how your personal information is used.
Company name: Tariette Limited
Company number: 10237996
Registered office: 90-92 Hythe End Road, Wraysbury, Staines-upon-Thames, England, TW19 5AP
Email: hello@tariette.com
Telephone: +44 (0)1784 542 241
We have not appointed a formal Data Protection Officer.
Questions, requests or complaints concerning your personal information should be sent to hello@tariette.com
Personal information is information that identifies you or could reasonably be used to identify you.
It does not include information that has been anonymised so that you can no longer be identified.
The information we collect depends on how you interact with Tariette.
This may include:
* Your name
* Billing and delivery addresses
* Email address
* Telephone number
* Company name
* Job title
* Account username or identifier
* Details of a gift recipient
* Contact details for a corporate gifting recipient
This may include:
* Products ordered
* Order number
* Order value
* Date and time of purchase
* Delivery method
* Delivery and tracking information
* Returns, refunds and replacements
* Gift messages
* Discount codes or promotions used
* Relevant customs or import information
* Communications relating to an order
Payments made through our website are processed by secure payment providers.
Tariette does not ordinarily receive or retain your complete payment card number, card security code or full banking credentials.
We may receive limited transaction information, including:
* Payment status
* Payment method
* The final digits of a payment card
* Transaction reference
* Billing address
* Fraud or authentication results
* Refund information
If you create an account, we may collect:
* Your login identifier
* Saved addresses
* Order history
* Wishlist or saved products
* Communication preferences
* Account settings
Passwords are stored in an encrypted or otherwise protected form by our ecommerce platform. We cannot normally view your password.
This may include:
* Whether you have subscribed to emails or SMS messages
* Your marketing preferences
* Your product interests
* Your preferred language or country
* Your responses to surveys or competitions
* Whether you opened or interacted with a message
* The date and method by which you subscribed or unsubscribed
This may include information you provide when you:
* Contact us by email, telephone, post or social media
* Ask a product question
* Report a delivery issue
* Make a return or complaint
* Request a replacement or refund
* Ask us to source a particular product
* Discuss a bespoke hamper or corporate order
We may retain a record of the correspondence and the steps taken to resolve your enquiry.
When you visit our website, we or our service providers may collect:
* Your Internet Protocol address
* Browser type and version
* Device type
* Operating system
* Time zone
* Approximate location
* Pages viewed
* Products viewed or added to your basket
* Links selected
* Referral source
* Session information
* Website errors and performance information
* Cookie and consent preferences
Some of this information is collected using cookies, pixels, tags, scripts, local storage and similar technologies.
When you purchase alcohol, knives or another age-restricted product, we may collect or receive:
* Confirmation that you are over 18
* Date-of-birth information
* An age-verification result
* A verification reference
* Information supplied by an age-verification provider
* Confirmation that identification was checked at delivery
We do not ordinarily retain a copy of your identity document unless this is reasonably necessary and legally permitted.
If you leave a review, tag Tariette, send us a photograph or interact with us publicly, we may collect:
* Your name or social-media username
* Your review or comment
* Photographs or videos you provide
* Details of the relevant product or order
* Your consent or instructions regarding publication
Information posted publicly on a social-media platform may also be processed under that platform’s own privacy policy.
If you enter a competition, attend an event or provide your details at an event, tasting or pop-up, we may collect:
* Your name
* Contact details
* Competition entry
* Event preferences
* Dietary or accessibility information you choose to provide
* Photographs or recordings where appropriate notice has been given
* Marketing preferences
You may occasionally provide information about an allergy, intolerance, health condition or dietary requirement when asking us about a product, hamper or event.
Some of this information may be considered sensitive personal information.
Please provide only the information reasonably necessary for us to answer your question or accommodate your request.
We will restrict access to this information and use it only for the relevant enquiry, order or event.
You may provide information when you:
* Place an order
* Create an account
* Contact us
* Subscribe to marketing
* Complete a form
* Enter a competition
* Attend an event
* Leave a review
* Speak to us at a market
* Place a corporate or bespoke order
We may collect technical and usage information when you use our website.
Non-essential cookies and similar technologies will be used in accordance with your consent choices where consent is required.
We may receive information from organisations that help us provide our services, including:
* Payment providers
* Ecommerce and website providers
* Couriers and postal services
* Age-verification providers
* Fraud-prevention and security providers
* Marketing and communications platforms
* Review providers
* Analytics providers
* Social-media platforms
Someone else may provide your information to us when:
* They send you a gift
* They place an order on your behalf
* A company includes you as a corporate gift recipient
* They nominate you to receive a delivery
* They provide you as a contact for an event or business order
In these situations, we normally receive only the information needed to prepare and deliver the order or provide the requested service.
The person providing your information is responsible for ensuring that they are entitled to do so.
We do not use gift-recipient details for marketing unless the recipient has separately asked to hear from us or another lawful basis applies.
For business and corporate enquiries, we may occasionally obtain professional contact information from:
* A company website
* A professional directory
* A public business profile
* A trade event
* A referral or introduction
* A professional social-media platform
We only use this information where we have a lawful reason to do so and where the use would be reasonably expected.
Data-protection law requires us to have a lawful basis for using personal information.
The lawful bases we rely on are explained below.
We use personal information to:
* Accept and process your order
* Take and verify payment
* Prepare and package products
* Deliver your parcel
* Send order and tracking updates
* Manage substitutions
* Process returns, replacements and refunds
* Provide gift messages
* Complete customs documentation
Lawful basis: Performance of a contract with you.
We cannot ordinarily process or deliver an order unless you provide the information required at checkout.
We use recipient information to:
* Address and deliver the parcel
* Contact the recipient where necessary for delivery
* Complete customs or age-verification requirements
* Resolve delivery problems
Lawful basis: Performance of our contract with the purchaser and our legitimate interest in completing the requested delivery.
We use personal information to:
* Answer enquiries
* Provide product information
* Resolve delivery or order issues
* Handle complaints
* Arrange returns, replacements or refunds
* Communicate product-safety information
* Keep an appropriate record of the matter
Lawful basis: Performance of a contract, compliance with our legal obligations and our legitimate interest in providing good customer service and protecting our business.
We use personal information to:
* Create your account
* Recognise you when you sign in
* Display your order history
* Save your preferences and addresses
* Maintain account security
Lawful basis: Performance of a contract and our legitimate interest in providing a convenient and secure customer experience.
5.5 To comply with legal and regulatory requirements
We may use information to:
* Maintain accounting and tax records
* Comply with consumer-protection law
* Meet food-safety and product-recall obligations
* Verify age for restricted products
* Respond to law-enforcement or regulatory requests
* Manage customs and import requirements
* Establish or defend legal claims
Lawful basis: Compliance with a legal obligation and, where relevant, our legitimate interests.
We may use information to:
* Verify transactions
* Detect suspicious activity
* Prevent fraud and misuse
* Protect customer accounts
* Maintain website and payment security
* Enforce our Terms & Conditions
Lawful basis: Our legitimate interests in protecting our customers, website and business, and compliance with legal obligations where applicable.
We may send messages concerning:
* Order confirmations
* Payment or dispatch updates
* Delivery arrangements
* Returns and refunds
* Product-safety information
* Changes that materially affect an order or account
* Responses to an enquiry
These are service messages rather than marketing messages.
Lawful basis: Performance of a contract, compliance with legal obligations and our legitimate interests.
We may send information about:
* New Tariette products
* Seasonal collections
* Brocante finds
* Special offers
* Markets, tastings and events
* Stories from Provence
* Corporate gifting
* Other Tariette news
Depending on the circumstances, we rely on:
* Your consent
* The permitted existing-customer marketing rules
* Our legitimate interests where electronic-marketing consent is not required and the use is proportionate and reasonably expected
You can unsubscribe at any time.
Subject to your cookie choices, we may use information to:
* Understand how visitors use the website
* Measure website and campaign performance
* Identify errors
* Improve navigation and checkout
* Recommend relevant products
* Understand which products and content are of interest
* Protect the website against abuse
Lawful basis: Consent for non-essential cookies and similar technologies, and our legitimate interests for essential website operation and security where consent is not required.
We may use information to:
* Invite you to review a product or order
* Verify that a review relates to a genuine experience
* Publish and respond to reviews
* Improve our products and service
Lawful basis: Our legitimate interests in understanding customer experiences and maintaining trustworthy reviews, and consent where required.
We may use information to:
* Record an entry or booking
* Contact winners
* Deliver prizes
* Manage attendance
* Accommodate reasonable dietary or accessibility requests
* Comply with promotion terms
Lawful basis: Performance of the promotion or event terms, consent where applicable and our legitimate interests in administering the activity fairly.
We may use professional contact information to:
* Respond to corporate gifting enquiries
* Prepare quotations
* Manage business orders
* Maintain supplier and partner relationships
* Send relevant business communications
Lawful basis: Performance of a contract, taking steps before entering into a contract and our legitimate interests in developing and managing our business.
Where you voluntarily provide information about an allergy, intolerance, health condition or accessibility requirement, we will use it only where reasonably necessary to respond to your enquiry or accommodate your request.
Lawful basis: Your explicit consent and, in exceptional circumstances, the protection of vital interests or compliance with a legal obligation.
You may withdraw your consent, although this may affect our ability to accommodate the request.
Where we rely on legitimate interests, those interests may include:
* Operating and improving Tariette
* Providing effective customer service
* Protecting customers and preventing fraud
* Maintaining accurate business records
* Understanding how our website and products are used
* Managing our relationships with customers, suppliers and business contacts
* Promoting Tariette where permitted by law
* Establishing, exercising or defending legal rights
We consider whether using your information is necessary and proportionate and balance our interests against your rights and reasonable expectations.
You may object to processing based on legitimate interests, as explained in section 18.
You may join La Famille or otherwise choose to receive Tariette news by email or SMS.
Every marketing email will normally include an unsubscribe link.
You can also unsubscribe by contacting [hello@tariette.com](mailto:hello@tariette.com).
Where you have subscribed to promotional SMS messages, we may send occasional information about:
* Offers
* Product launches
* Events
* Tastings
* Seasonal markets
* Other Tariette news
You can unsubscribe by:
* Replying STOP to a marketing message
* Following any unsubscribe instructions in the message
* Contacting hello@tariette.com
Normal network or messaging charges may apply according to your mobile provider.
Unsubscribing from SMS marketing will not automatically unsubscribe you from email marketing.
Unsubscribing from email marketing will not automatically unsubscribe you from SMS marketing.
You can ask us to stop either or both forms of communication.
Even after you unsubscribe from marketing, we may still contact you about:
* An order
* A delivery
* A return or refund
* An account-security matter
* A product-safety issue
* A legal or regulatory requirement
When you unsubscribe, we may keep limited information on a suppression list.
This allows us to remember and respect your decision rather than accidentally adding you to marketing again.
We do not sell or rent your personal information.
We do not share your information with unrelated businesses for their own direct marketing unless you have expressly agreed or the law otherwise permits it.
This section forms Tariette’s Cookie Policy.
It explains how our website uses cookies, pixels, tags, scripts, local storage and similar technologies.
A cookie is a small text file stored on your computer, telephone, tablet or other device when you visit a website.
Cookies allow a website to remember information about your visit, such as:
* The contents of your basket
* Your preferred country or currency
* Whether you are signed in
* Your cookie choices
* How you use the website
Some cookies are deleted when you close your browser. These are known as session cookies.
Other cookies remain on your device for a set period or until you delete them. These are known as persistent cookies.
We may also use technologies that work in a similar way to cookies, including:
* Pixels
* Tags
* Scripts
* Software development kits
* Local storage
* Session storage
* Device or browser identifiers
References to cookies in this policy include these similar technologies where appropriate.
Cookies may be placed by:
* Tariette
* Shopify, which operates our ecommerce platform and checkout
* Providers whose tools or apps are connected to our website
Cookies placed directly by Tariette or Shopify on our behalf are commonly called first-party cookies.
Cookies placed by another organisation are commonly called third-party cookies.
Third-party providers may process information under their own privacy policies.
Strictly necessary cookies allow the website and checkout to operate correctly and securely.
They may be used to:
* Remember products in your basket
* Process checkout
* Maintain a secure session
* Prevent fraud
* Authenticate customer accounts
* Remember your country, currency or language
* Remember your cookie choices
* Balance website traffic
* Protect forms and payments
These cookies are essential to provide the website or a service you have requested.
They do not generally require consent, although we still explain their use in this policy.
Blocking strictly necessary cookies may prevent parts of the website from working properly.
Preference cookies remember choices that improve your experience.
They may remember:
* Your selected country
* Your preferred currency
* Your chosen language
* Display or accessibility preferences
* Information entered during a session
Where these cookies are not strictly necessary, we will ask for consent before using them.
Analytics cookies help us understand how visitors use Tariette’s website.
They may tell us:
* How many people visit the website
* Which pages and products are viewed
* How visitors reached the website
* How long visitors spend on a page
* Whether visitors encounter errors
* How visitors move through the website and checkout
* Which marketing campaigns lead to visits or orders
We use this information to improve the website, our content, product selection and customer experience.
Analytics cookies will not be placed before consent where consent is legally required.
We use optional marketing and advertising technologies to understand whether our advertising leads to visits or purchases and to show Tariette advertising to people who have previously visited our website.
These technologies include:
* Meta Pixel, used for advertising through Facebook and Instagram
* Google Ads remarketing and conversion tracking
They may collect or receive information including:
* Pages and products viewed
* Searches made on our website
* Products added to the basket
* Checkout activity
* Completed purchases
* Order value
* Device and browser information
* IP address
* Advertising or browser identifiers
* The website or advert through which you reached Tariette
This information may be used to:
* Create advertising audiences
* Show relevant Tariette adverts after you leave our website
* Measure whether an advert led to a visit, enquiry or purchase
* Limit how often an advert is shown
* Understand the performance of our advertising
* Improve our advertising campaigns
These technologies are optional.
They will not be activated for visitors in the United Kingdom or other regions requiring prior consent unless the visitor accepts marketing cookies through our cookie banner.
Refusing marketing cookies will not prevent you from browsing our website or placing an order.
You may still see Tariette advertising, but it should not be selected using information collected from your visit to our website through these optional technologies.
We use Meta Pixel to measure advertising performance and create audiences for advertising on Facebook and Instagram.
Meta Pixel may record events including:
* Page views
* Product views
* Website searches
* Products added to the basket
* Checkout activity
* Completed purchases
* The value and currency of a purchase
Meta may use information collected through Meta Pixel to:
* Match website activity with Facebook or Instagram accounts
* Measure advertising performance
* Create advertising audiences
* Show more relevant advertising
* Limit how often advertising is shown
* Improve its advertising and measurement services
Cookies associated with Meta Pixel may include:
Cookie | Purpose | Usual duration |
`_fbp`| Identifies a browser for advertising, measurement and website analytics | Up to 90 days
`_fbc`| Records information relating to a visit from a Meta advert, where applicable | Up to 90 days
`fr`| May be used by Meta to deliver, measure and improve the relevance of advertising, depending on the visitor’s choices and Meta’s configuration | Up to 90 days
The precise cookies and identifiers used may depend on:
* The visitor’s browser
* Whether the visitor has a Facebook or Instagram account
* The visitor’s Meta advertising settings
* The way Meta Pixel is configured
* The visitor’s cookie-consent choices
Meta may receive information as a separate controller and process it in accordance with its own privacy policies.
Further information is available through Meta Cookie Policy
We use Google Ads remarketing and conversion tracking to measure advertising performance and show Tariette advertising to people who have previously visited our website.
Google advertising technologies may collect or receive information about:
* Visits to our website
* Products and pages viewed
* Searches made on the website
* Advertising clicks
* Products added to the basket
* Checkout activity
* Completed purchases
* Order values
* Device and browser information
* Advertising and browser identifiers
This information may be used to:
* Measure whether an advert led to a visit or purchase
* Create remarketing audiences
* Show Tariette advertising after a visitor leaves our website
* Limit how often advertising is shown
* Understand campaign performance
* Improve our advertising
Google advertising cookies associated with our website may include:
Cookie | Purpose | Usual duration
`_gcl_au`| Supports advertising, campaign measurement and conversion tracking | Up to 90 days
`_gcl_aw` | Stores information about an advertising click and supports conversion measurement | Up to 90 days
`_gac_` cookies | May link website analytics activity with Google Ads where the relevant feature is enabled | Up to 90 days
`IDE` | May support advertising delivery, measurement and personalisation on non-Google websites | Up to 13 months in the UK and EEA
`NID` | May support Google services, including advertising and measurement | Up to 6 months
Google may use other cookies or identifiers depending on the advertising services, features, domains and consent settings involved.
Cookies may be placed through domains including:
* tariette.com
* google.com
* googleadservices.com
* doubleclick.net
* google-analytics.com
Google may receive information as a separate controller and process it in accordance with its own privacy policies.
Further information is available through Google advertising and cookie information
Meta Pixel and Google Ads retargeting are treated as marketing cookies within our cookie banner.
Where prior consent is legally required, these technologies should not:
* Place advertising cookies
* Read existing advertising cookies
* Create retargeting audiences using the visit
* Share browsing activity for personalised advertising
* associate the visit with advertising profiles
unless the visitor has accepted marketing cookies.
If you refuse or withdraw consent, this will not necessarily prevent Meta or Google from processing information they obtained independently through their own websites, applications, accounts or services.
It may also take a short period for changes to cookie settings to be reflected across connected advertising platforms.
Pages may occasionally contain content or features supplied by another service, such as:
* Social-media posts
* Videos
* Maps
* Review tools
* Sharing buttons
* Embedded forms
The relevant provider may place cookies or collect technical information when you interact with the content.
Where these technologies are not strictly necessary, they will be subject to your consent where required.
Our online store and checkout are operated through Shopify.
The following cookies may be used by Shopify on merchant storefronts.
The exact cookies present during a visit may depend on the features used, your actions and your consent choices.
Cookies necessary for the functioning of the store:
Cookie | Purpose | Duration
`_shopify_essential` | Contains essential session, checkout and anti-tampering information required for the store to function correctly | 1 year
`_shopify_test` | Checks whether the browser supports cookies | 1 minute
`_tracking_consent` | Records privacy and cookie choices for the visitor’s region | 1 year
`cart` | Stores information relating to the shopping basket | 2 weeks
`cart_currency` | Remembers the currency used for the basket and checkout | 2 weeks
`discount_code` | Remembers a discount code supplied through a website link for use at checkout | Session
`localization` | Helps localise the basket to the correct country | 1 year
`login_with_shop_finalize` | Facilitates login using Shop | 5 minutes
`shopify_pay` | Supports returning customer login to Shop Pay | 1 year
`storefront_digest` | Supports access to a password-protected storefront where applicable | 1 year
Analytics cookies:
These cookies are optional where consent is required.
Cookie | Purpose | Duration
`_landing_page` | Records the page through which a visitor first entered the website | 2 weeks
`_orig_referrer` | Records the website or source from which a visitor arrived | 2 weeks
`_shopify_analytics` | Contains analytics information relating to the storefront or checkout | 1 year
`_shopify_s` | Identifies a browser session for Shopify analytics | 30 minutes after the last use
`_shopify_y` | Supports Shopify analytics | 1 year
`shop_analytics` | Contains information used for analytics within Shop | 1 year
Marketing cookies:
These cookies are optional where consent is required.
Cookie | Purpose | Duration
`_shopify_marketing` | Contains marketing information relating to the storefront or checkout | 1 year |
Shopify may update its cookie names, purposes and durations as its services change.
The latest Shopify cookie information is available through Shopify Cookie Policy
Additional cookies or similar technologies may be used by services connected to our store, including services that help us with:
* Website analytics
* Advertising measurement
* Email and SMS communications
* Customer reviews
* Fraud prevention
* Age verification
* Customer service
* Social-media content
* Website security
* Website performance
The services enabled on our website may change as we improve or update the store.
We regularly review the applications, pixels and other technologies connected to Tariette and update this policy where a material change is made.
Optional analytics, advertising and personalisation technologies should respect the consent choices recorded through our website’s cookie banner.
Strictly necessary cookies are used because they are required to provide the website, checkout, security or another service you have requested.
Where personal information is processed through strictly necessary cookies, we may rely on:
* Performance of a contract
* Compliance with a legal obligation
* Our legitimate interests in operating a secure and functional website
For optional analytics, preference, marketing, advertising, retargeting and embedded-content technologies, we rely on your consent where consent is required.
You may withdraw consent at any time.
Withdrawal will not affect the lawfulness of processing that took place before consent was withdrawn.
Where required, a cookie banner will be displayed when you first visit our website or when we need to ask you to renew your choice.
The banner may allow you to:
* Accept optional cookies
* Reject non-essential cookies
* Select particular cookie categories
Strictly necessary cookies will remain active because the website cannot function properly without them.
Rejecting optional cookies should not prevent you from browsing products or completing a standard purchase, although some personalised, embedded or analytical features may be reduced.
Tariette does not currently provide a permanent “Manage cookie preferences” link in the website footer.
You can change or withdraw your consent by deleting the cookies stored for tariette.com and then revisiting our website.
Once the cookie containing your consent choice has been removed, the cookie banner should be displayed again so that you can make a new choice.
The precise steps depend on your browser, but the relevant controls are usually found under:
* Privacy
* Security
* Cookies
* Site data
* Website settings
You can normally choose to delete cookies for Tariette only rather than deleting every cookie stored by your browser.
You may also configure your browser to:
* Block all cookies
* Block third-party cookies
* Delete cookies when the browser closes
* Ask for permission before storing cookies
* Remove cookies already stored
Please remember that deleting or blocking strictly necessary cookies may:
* Empty your shopping basket
* Sign you out of an account
* Remove saved preferences
* Prevent checkout or other website features from working properly
You can contact [hello@tariette.com](mailto:hello@tariette.com) if you need help understanding how Tariette uses cookies.
We cannot change settings stored directly in your browser, advertising account or device on your behalf.
You can also review advertising settings directly through your Meta or Google account, where applicable.
The duration of an individual cookie depends on its purpose.
Session cookies normally expire when you close your browser or when the relevant session ends.
Persistent cookies remain until:
* Their stated expiry date
* You delete them
* Your browser removes them
* The service provider replaces or withdraws them
The usual durations of the principal cookies used by Shopify, Meta and Google are shown in this section.
Actual durations may vary according to:
* The visitor’s location
* The service configuration
* The visitor’s consent choices
* Changes made by the relevant provider
* Whether the cookie is refreshed through further use
Cookies used by other connected services may have different durations.
We take reasonable steps to ensure that cookies are retained for no longer than is appropriate for their purpose.
Our website, Shopify services, advertising technologies and connected applications may change over time.
We may update this section when:
* A new service is introduced
* A cookie’s purpose changes
* A provider changes its cookie names or duration
* A technology is removed
* Our advertising setup changes
* Legal or regulatory requirements change
The date at the top of this policy shows when it was last updated.
We share personal information only where reasonably necessary and where there is an appropriate legal basis.
Recipients may include the following categories.
These providers host and operate parts of our website, checkout, customer accounts and online store.
Our online store is hosted through Shopify.
Payment providers process payments, authentication, refunds and fraud checks.
Depending on the service used, a payment provider may process information as our service provider or as a separate controller under its own privacy policy.
We may share information with:
* Royal Mail
* DPD
* Other couriers
* Warehousing or fulfilment providers
* Customs agents
* Postal services
* Local delivery partners
They receive the information necessary to deliver, track and clear your order.
These organisations help us verify age, identity, payment authenticity or transaction risk.
We may use providers that help us:
* Send order messages
* Deliver email newsletters
* Send SMS messages
* Manage customer enquiries
* Maintain customer records
* Request and publish reviews
Subject to your cookie choices, we share or allow access to website, technical and advertising information with providers including:
* Meta Platforms, through Meta Pixel and related Facebook and Instagram advertising services
* Google, through Google Ads remarketing, conversion tracking and related advertising and measurement services
* Shopify, through its ecommerce, analytics and marketing technologies
These providers may receive information about:
* Website visits
* Products and pages viewed
* Searches
* Advertising clicks
* Products added to the basket
* Checkout activity
* Purchases
* Order values
* Device and browser information
* Advertising identifiers
They may use this information to:
* Measure advertising performance
* Attribute visits and purchases to advertising
* Create advertising audiences
* Show more relevant advertising
* Limit how often advertising is shown
* Prevent fraud and misuse
* Produce aggregated reporting
* Improve their services
Meta, Google and Shopify may process some of this information as separate controllers under their own privacy policies.
We do not intend these optional advertising and retargeting technologies to operate before marketing consent has been obtained where consent is legally required.
We may share information with accountants, lawyers, insurers, banks, auditors and other professional advisers where reasonably necessary.
We may disclose information to:
* HM Revenue & Customs
* The police
* Courts
* Regulators
* Trading Standards
* Customs authorities
* Other public bodies
We will do so where legally required or where disclosure is reasonably necessary to protect rights, prevent fraud or respond to a lawful request.
If Tariette or part of its business is sold, reorganised, merged or transferred, relevant personal information may be disclosed to advisers and a prospective purchaser.
Any recipient would be required to respect the confidentiality and lawful use of the information.
Some of our service providers may store or process personal information outside the United Kingdom.
This may include providers such as Shopify, Meta and Google.
When personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal safeguard applies.
Depending on the destination and provider, this may include:
* A UK adequacy regulation
* The UK International Data Transfer Agreement
* The UK Addendum to approved standard contractual clauses
* Another lawful transfer mechanism
* A permitted legal exception in limited circumstances
You may contact hello@tariette.com for further information about the safeguards relevant to your personal information.
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including legal, accounting, tax, security and dispute-resolution requirements.
The periods below describe our general approach.
Order, invoice, payment and accounting information will generally be retained for up to six years from the end of the relevant financial year, or longer where required by law, an investigation or a legal dispute.
Account information is normally retained while the account remains open.
If you ask us to close an account, we may still retain transaction or correspondence records where required for legal, tax, fraud-prevention or dispute-resolution purposes.
Correspondence is retained for as long as reasonably necessary to resolve the matter, maintain an appropriate service record and establish or defend legal rights.
Information linked to an order may be kept for the same period as the related transaction.
Marketing information is retained while you remain subscribed or while we have another lawful basis to contact you.
We may remove or anonymise inactive marketing records after an appropriate period.
A limited suppression record may be retained after you unsubscribe so that we can honour your preference.
Information is retained for as long as necessary to administer the event or competition and deal with related legal, tax or promotional requirements.
Age-verification information is retained only for as long as reasonably necessary to demonstrate compliance, investigate a transaction or meet a legal requirement.
Where possible, we retain the result or reference rather than a copy of an identity document.
Cookie durations are explained in section 8.
Technical and website information may be retained for different periods depending on its purpose, the technology used and whether it has been aggregated or anonymised.
We may retain relevant information for longer where:
* A complaint remains unresolved
* A legal claim is anticipated or ongoing
* A regulator or authority requires it
* Fraud or misuse is suspected
* We are legally required to preserve the information
When information is no longer required, we will delete it, anonymise it or securely restrict its use.
We use appropriate technical and organisational measures designed to protect personal information against:
* Unauthorised access
* Accidental loss
* Misuse
* Alteration
* Disclosure
* Destruction
These measures may include:
* Secure website connections
* Access controls
* Password protection
* Payment providers with appropriate security measures
* Staff access restrictions
* Backups and system monitoring
* Supplier and processor agreements
* Procedures for dealing with suspected data incidents
No internet service or electronic storage method can be guaranteed to be completely secure.
Please do not send complete payment card details, account passwords or identity documents to us through ordinary email unless we have specifically provided an appropriate secure method.
Our website and ordering services are not intended for people under 18.
We do not knowingly collect personal information from children for the purpose of selling products online.
Alcohol, knives and other age-restricted products must not be purchased by or for anyone under 18.
Please contact [hello@tariette.com](mailto:hello@tariette.com) if you believe that a child has provided personal information to us inappropriately.
We may use automated tools to:
* Flag potentially fraudulent transactions
* Assess payment or transaction risk
* Assist with age verification
* Apply website or marketing preferences
* Support product recommendations
We do not generally make decisions about customers solely through automated processing where the decision would have a legal or similarly significant effect without appropriate safeguards.
Where such processing applies, you may have the right to:
* Ask for human involvement
* Express your point of view
* Challenge the decision
* Request further information
Depending on the circumstances and the lawful basis used, you may have the following rights.
You may ask whether we hold personal information about you and request a copy of that information.
You may ask us to correct inaccurate or incomplete information.
You may ask us to delete personal information in certain circumstances.
This right is not absolute. We may need to retain information for legal, tax, fraud-prevention or dispute-resolution reasons.
You may ask us to limit how we use your information in certain circumstances.
Where the right applies, you may ask to receive certain information in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Where we rely on consent, you may withdraw it at any time.
Withdrawal will not affect the lawfulness of processing that took place before consent was withdrawn.
You may have rights relating to decisions made solely by automated means that have a legal or similarly significant effect.
You may complain to Tariette about how your personal information has been handled.
You also have the right to complain to the Information Commissioner’s Office, as explained in section 19.
You have the right to object at any time to the use of your personal information for direct marketing.
If you object to direct marketing, we will stop using your information for that purpose.
You may also object where we rely on legitimate interests.
In that situation, we will stop the relevant processing unless:
* We can demonstrate compelling legitimate grounds that override your interests, rights and freedoms
* The processing is needed to establish, exercise or defend legal claims
To object, contact hello@tariette.com
You can exercise your rights by contacting:
Email: hello@tariette.com
Post: Tariette Limited, 90-92 Hythe End Road, Wraysbury, Staines-upon-Thames, England, TW19 5AP
Please describe your request clearly and identify the information or account concerned.
We may ask for reasonable information to confirm your identity and ensure that personal information is not disclosed to the wrong person.
We will normally respond without undue delay and within one calendar month after receiving a valid request and any information reasonably needed to verify your identity.
Where a request is particularly complex or several requests are made, the permitted response period may be extended. We will explain any extension where required.
Data-protection requests are normally dealt with free of charge.
A reasonable fee may be charged, or a request may be refused, where the law permits this because a request is manifestly unfounded or excessive.
Please contact us if you are concerned about how we have collected, used, shared, retained or protected your personal information.
You can make a data-protection complaint by:
Email: hello@tariette.com
Post: Tariette Limited, 90-92 Hythe End Road, Wraysbury, Staines-upon-Thames, England, TW19 5AP
Please include, where possible:
* Your name and contact details
* A clear description of the concern
* Relevant dates
* Relevant order or account details
* Copies of relevant correspondence
* The outcome you are seeking
We will:
* Provide a clear way for you to raise the complaint
* Acknowledge the complaint within 30 days
* Take appropriate steps to investigate it without undue delay
* Keep you informed about its progress where appropriate
* Tell you the outcome without undue delay
You also have the right to complain to the Information Commissioner’s Office.
Information Commissioner’s Office
Telephone: 0303 123 1113
Website: Information Commissioner’s Office complaints page
You may contact the ICO at any time, although it will often be helpful to allow us an opportunity to resolve the matter first.
Our website may contain links to websites, services or social-media platforms operated by other organisations.
Those organisations are responsible for their own privacy practices.
We encourage you to read their privacy notices before providing personal information or using their services.
Tariette is not responsible for the content or privacy practices of third-party websites merely because we provide a link to them.
We may update this Privacy & Cookie Policy to reflect:
* Changes to our services
* New technologies or providers
* Changes in how we use information
* Changes to the cookies or applications used by our website
* Changes to our Meta or Google advertising setup
* Legal or regulatory developments
* Feedback from customers or regulators
The latest version will be published on this page with an updated revision date.
Where a change is particularly important, we may also notify you by email, through your account or by displaying a notice on our website.
Please contact us if you have a question about this Privacy & Cookie Policy or how Tariette uses personal information.
Email: hello@tariette.com
Telephone: +44 (0)1784 542 241
Post: Tariette Limited, 90-92 Hythe End Road, Wraysbury, Staines-upon-Thames, England, TW19 5AP
We will always do our best to deal with your question carefully, clearly and fairly.
You must be of legal drinking age to enter this page.